Curbside pickup

and

Shipping & Returns

 

Curbside pickup

I am offering free curbside pickup for work purchase online at my studio. This will be by appointment only.. My studio is located in NE Portland.

Shipping

*NOTE: This is my first attempt with online sales. If your shipping charges appear too little or too large please purchase the pieces you want, I will do what is fair and accurate for shipping costs by either refunding the overage or charging additional for shipping if needed. Please contact me if you have any questions.

Timeline

Work will be shipped out within five business days. I ship work with UPS and Fedex.

Packing Material


I use a combination of materials to pack - corrugated cardboard, peanuts, bubble wrap and paper products. I try to balance the approach of direct re-use and  eco-friendly materials while ensuring that the pots make it to you safely. I reuse packing material as much as possible (like styrofoam peanuts) in order to be more eco-friendly. The results may not always be the most aesthetically pleasing. But, as long as the work arrives safely we are good.

Gifts


At the time of purchase, please let me know if the pieces are a gift, so I can include a personal note if you would like.

Exchanges

Exchanges are accepted within five days. Return shipping costs and safe return are the responsibilities of the customer. Contact me for more information regarding exchanges.

Terms and Conditions


When you purchase anything from Kowkie Durst you agree to hold Kowkie Durst harmless from any loss, damage or injury due to any products purchased. The maximum liability to you is the amount you paid for the item(s) purchased.
All items offered on the site are provided "as is" and without warranties of any kind, whether express or implied. Note: I reserve the right to update these policies at any time.

Privacy Policy


Customer Privacy is very important to me. I do not share or sell any information provided by our customers.